Shipping policy
Thank you for shopping with May Natural Soaps LLC. We are committed to getting your order to you as quickly and safely as possible.
Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays). During high-volume periods such as sales or holidays, processing times may be slightly longer.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on your location and selected shipping method.
Estimated delivery times (after processing):
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
Please note that delivery times are estimates and may vary depending on the carrier.
Free Shipping
We may offer free shipping on select orders, promotions, or subscription purchases. These offers will be clearly stated at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
May Natural Soaps LLC is not responsible for delays caused by shipping carriers. If your package is lost in transit, please contact the carrier directly. If you need assistance, feel free to reach out to us.
Damaged Items
If your order arrives damaged, please contact us within 3 days of delivery with photos of the damaged items and packaging so we can assist you.
Local Pickup (if applicable)
Local pickup may be available. You will be notified when your order is ready for pickup.
Contact Information
If you have any questions about your order or shipping, please contact us:
Email: maynaturalsoaps@gmail.com
Phone: 574-304-7059
Handmade items may vary slightly in appearance, which does not affect quality.